24/7 On-Site Security
We maintain a dedicated on-site security presence around the clock .
- Public entrances monitored 24/7
- Guest floor access controlled
- CCTV surveillance and active monitoring systems
- Additional security staffing available for meetings and events
Our command center continuously oversees access control and life safety systems.
Emergency Preparedness
We maintain comprehensive emergency response protocols, including procedures for demonstrations, severe weather, and other safety contingencies . Our team regularly reviews safety procedures and key staff receive first aid and CPR training annually .
- Fire and life safety systems include:
- Smoke detectors and sprinklers throughout the hotel
- Clearly marked, illuminated evacuation routes
- Regularly tested fire alarm systems with backup power
In the unlikely event of an emergency, guests are directed to use stairwells, remain calm, and assemble outside across 8th Street until the all-clear is given . Safety exit maps are located in every guest room .
Health & Medical Support
- Your wellbeing is always a priority.
- First Aid kits and AED equipment on site
- A licensed medical provider can be summoned upon request
A continually staffed internal emergency number
Confidently Located
As part of the IDS Center business tower, the hotel benefits from controlled building access and indoor skyway connectivity, offering an added layer of convenience and security.
We are proud to combine thoughtful preparation with genuine Midwest hospitality. If you have any questions prior to your stay or event, our team is here to provide clarity and reassurance.
We look forward to welcoming you with warmth and confidence.